This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service, and tells You about Your privacy rights and how the law protects You.
We use Your personal information to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
- Affiliate
- means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Country
- refers to: Quebec, Canada.
- Company
- (referred to as either “the Company”, “We”, “Us” or “Our” in this Policy) refers to 9547-3526 Quebec Inc, Quebec, Canada.
- Device
- means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data
- means any information relating to an identified or identifiable individual.
- Service
- refers to the Website.
- Service Provider
- means any natural or legal person who processes the data on behalf of the Company, such as Our hosting provider and the suppliers We use to operate the properties We manage.
- Usage Data
- refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- Website
- refers to Hallbrix, accessible from https://hallbrix.com.
- You
- means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
The Personal Data We collect
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This information is the information You choose to type into Our contact form:
- First name and last name
- Email address
- Phone number
- The property or city You are writing about
- Anything else You choose to write in Your message
Separately from the Website, and as part of managing a property, We collect the information a landlord or manager needs in order to carry out a tenancy or a management mandate. That can include identity and contact details, rental applications and references, credit checks where the law allows them, leases and notices, payment and arrears records, maintenance requests, inspection reports and correspondence. That information is collected from You, from the owner of the property, or from the sources You authorize, and it is governed by this Policy as well as by the lease or management agreement that applies.
Usage Data
Usage Data is collected automatically when using the Service. It may include Your Device's Internet Protocol address (IP address), browser type and version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, and other diagnostic data. Our web server keeps this information in its logs so that We can keep the Website available and secure.
How We use Your Personal Data
The Company may use Personal Data for the following purposes:
- To answer Your message and to contact You about it, by email, telephone or text message
- To provide and maintain Our Service, including to monitor its usage and to keep it secure
- To carry out a lease, a rental application or a management agreement, and to perform the obligations it places on Us
- To operate and maintain the properties We manage, including dispatching repairs and scheduling work
- To collect rent, follow up on arrears and keep the accounts of a property
- To comply with the law, including the residential tenancy law of the province where a property is located, and to make or respond to filings before a tribunal
- To manage Your requests to Us
- For business transfers, meaning to evaluate or conduct a merger, reorganization, or sale or transfer of some or all of Our assets, in which Personal Data held by Us is among the assets transferred
We do not sell Your personal information, and We do not use it to send You marketing from other companies.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes and enforce Our legal agreements and policies. Tenancy and management records are generally kept for the period required by the tax, accounting and tenancy law that applies to them, and are destroyed or anonymized afterwards.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or when We are legally obligated to retain it for a longer period.
Where Your Personal Data is kept
Your information, including Personal Data, is processed at the Company's operating offices and in any other place where the parties involved in the processing are located. It may therefore be transferred to, and kept on, computers located outside of Your province or country, where data protection laws may differ from those of Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. Access to the information We hold is limited to the people who need it to do their work.
Your rights
Subject to the conditions and exceptions set out in the applicable privacy legislation, including the Act respecting the protection of personal information in the private sector in Quebec and the Personal Information Protection and Electronic Documents Act in Canada, You may:
- Ask Us to confirm whether We hold personal information about You, and ask for access to it
- Ask Us to correct information that is inaccurate, incomplete or ambiguous
- Withdraw a consent You previously gave, subject to the law and to the agreement between us
- Ask Us to stop disseminating information about You, or to de-index a link, where the law allows it
- Receive the computerized personal information You gave Us in a structured, commonly used technological format
- Make a complaint about how We handled Your information
To exercise any of these rights, write to Us at info@hallbrix.com. We will answer within the time the law allows, normally 30 days. If You are not satisfied with Our answer, You may file a complaint with the Commission d'accès à l'information du Québec, or with the Office of the Privacy Commissioner of Canada.
Person in charge of the protection of personal information
The person in charge of the protection of personal information at 9547-3526 Quebec Inc is reachable at info@hallbrix.com. Questions about this Policy, requests to exercise a right, and complaints all go to that address.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13 through the Website. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.
Language
This Privacy Policy is published in English and in French. The two versions have the same meaning and the same effect.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of it. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us by email at info@hallbrix.com.